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We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to help users with various disabilities access our website effectively.
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also aim to be compliant with the Americans with Disabilities Act (ADA) and the European Accessibility Act requirements. These guidelines and regulations explain how to make web content more accessible to people with a wide range of disabilities. We acknowledge that some aspects of our website may not yet achieve full compliance, and we are actively working to address these areas.
Our website implements the Accessibly App, which provides a variety of tools to enhance website accessibility:
Despite our best efforts to ensure accessibility, there may be some limitations. Content provided by third parties, user-generated content, or certain legacy pages may not be fully accessible. We are continuously working to improve our website's accessibility.
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us. We are committed to addressing these issues promptly.
The accessibility features on this website are provided through the Accessibly App, which utilizes several technologies including HTML, CSS, JavaScript, and various frameworks to enhance accessibility. Our implementation strives to be compatible with major screen readers and assistive technologies.
While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that our website will be accessible to all users under all circumstances. This website is provided 'as is' without any representations or warranties, express or implied.
In no event shall we be liable for any damages arising from or related to:
By using this website, you agree to hold us harmless from any claims related to website accessibility issues. We are committed to addressing accessibility barriers in good faith but cannot guarantee immediate resolution in all cases.
If you have any questions about our accessibility efforts or encounter any barriers while using our website, please contact us.
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Continue browsingWe cover all duties and taxes on shipments worldwide*, ensuring a hassle-free experience for you.
We ship from our warehouse in Portugal and offer express DHL delivery on all orders.
We aim to ship your order to you as soon as possible, with any orders placed before 2 PM (GMT) shipped that day. Depending on your location in the world your order will be with you between 1 to 4 business days.
For more information on shipping times & costs by region please visit our Delivery Page.
We also offer free express shipping on:
US orders over $400
UK orders over £300
EU orders over €300
Rest Of World orders over $450
Please note during sale periods, our processing times may take longer than usual due to high volumes.
Personalisation
Our bats can be engraved with up to 6 letters, available in 3 different fonts.
One of the two bats in your set will be engraved. If you purchase a bi-coloured bat set, the personalised bat will be pre-selected on your behalf.
For personalised beach bats, please add an additional 3 working days to our standard delivery time.
Personalised items are not valid for refund or exchange.
Order without stress with our free and simple returns process. Return your goods to us within 30 days through our easy returns portal to receive your prepaid label.
For more information on our returns process and policy please visit our Returns Page.
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